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design — research — exploration

Amazon is the second largest private employer in the U.S. and one of the most influential companies globally. Over the past 10 years, the company has strongly invested in automation. Its hybrid, human-robot logistics warehouses are key showcases for the impact of automation on work. Under the slogan »Come witness the magic that happens after you click ›buy‹ on Amazon«, Amazon offers 60-minute tours.
In GamingWell — WorkingWell, the medium game is used to visualize the effects of automation, the physical strain on employees, gamification of work, and the suppression of union labor to show why Amazon fulfillment centers are by no means magical places. To gain a deeper understanding of the processes within the fulfillment centers, the game is enhanced by a book in which research provides more detailed information.
2023 — game installation — ca. 15 minutes
GamingWell — WorkingWell